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Help with 3.3.6 Update

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Viewing 5 posts - 1 through 5 (of 5 total)
  • #83338

    I just updated and now I can’t load my old projects. Any suggestions?

    Yamamoto
    Keymaster
    #83340

    Would you zip the project file folder and send it to support@kwiksher.com?
    Can you create a new project and able to re-open it?

    regards,
    yamamoto

    Jorge
    Participant
    #83342

    I am working on two main projects at the moment (A and B). The very latest one (the one which is on the top of the list in the Kwik panel- project A) I was able to re-open without any problem when I have installed version 3.3.6.

    However, I am not able to re-open any of the three versions of another project (B), which we are just finishing.

    I then thought it would be to do with the fact that project B was not on the top (latest opened project) and tried to re-open other previous projects (tests and small studies). Most of them were blocked, but a couple of them re-appeared.

    Any already identified issue/solution?
    Thanks.
    Jorge

    • This reply was modified 4 years, 9 months ago by  Jorge.
    Yamamoto
    Keymaster
    #83344

    Thank you for the project file, Jorge.

    Please save .kwk file as utf-8 and try it again. Your project file failed to open would contain non us-ascii codes.

    non us-ascii chars causes a problem in kwik3.3.6 set with utf-8. I set utf-8 in Kwik3.3.6 because it is better to support multi lingual projects to set non-ascii string to a variable. Kwik did not set any encoding internally and multi bytes chars were not supported well before 3.3.6

    So project files should contain only us-ascii or saved with utf-8 works with 3.3.6
    I may update kwik to add utf-8 support check box if it is enabled read the file as uft-8 otherwise reading file as same as 3.3.5.

    regards,
    yamamoto

    Jorge
    Participant
    #83345

    Thanks Naoya,

    I can now open again my project.

    Very quickly + Sunday + solution = FIRST class service.

    Regards.

    Jorge

Viewing 5 posts - 1 through 5 (of 5 total)

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